Four digit Dialing and Call Forward

[msteeler]

Hello,

Currently we have 5 sites that all register back to a centralized Call Manger 8.6. Since none of our DID’s overlap we built translation patterns so you can dial anyone at those 5 sites by their 4 digit DID. The problem I ran into is if I forward my phone to another phone at one of the other locations I have to put in the full number of that phone, I can’t use their 4 digit DID. I select call forward on the phone and after I get to the second digit I get “Your call cannot be completed as dialed”. This isn’t something I can see being used much, but was wondering what the fix might be? Thanks

 

[trvlr1]

In your Call Forward and Pick up Settings section of the extension, make sure the Calling Search Space for the forward all line has the appropriate options for forwarding to the internal extensions. At least to test, you can make it the same as your extensions CSS, as I assume that can call the numbers internally.

 

[msteeler]

Thanks for the info. I changed the Calling Search Space to All Custer CSS on my phone for Foward All and that allowed it.