I am trying to figure out why forwarded calls will display original caller ID and sometimes it will dislplay the main number. I have IP500 with 6.1.5 and PRI with 8 Channels.
I set up a short code:
8N
Dial
Nss
0
Here is the senario: A number on the PRI is forwarded (using the 8 access code)to a cell phone. when that number is called sometimes it will display the original caller ID and sometimes it will dislpay the main number. From the testing I have done it works with some carriers and not with others. Is there anything that I can change on the PRI that would help?
Any ideas?
I set up a short code:
8N
Dial
Nss
0
Here is the senario: A number on the PRI is forwarded (using the 8 access code)to a cell phone. when that number is called sometimes it will display the original caller ID and sometimes it will dislpay the main number. From the testing I have done it works with some carriers and not with others. Is there anything that I can change on the PRI that would help?
Any ideas?