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Forwarding to voice mailbox 21

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gbon851

gbon851

IS-IT--Management
Aug 5, 2003
60
US
Re: Norstar Plus modular ICS with Flash

When someone calls in on the main number, if the call is unanswered it goes to a mailbox 22 which is wrong.

I want it to go to the auto attendant if not answered. Any ideas of how to fix it.
 
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Assign the line to be picked up in the Auto Attendant, (under lines in the voice mail programming for the auto attendant), then select how many rings you want before the voice mail/auto attendant picks up. Also if this line is ringing on ext.22, you will have to change the foward no answer delay longer than what you set the ring answer on the auto attendant.
Gabriel
 
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