Forwarding to the answering service w/ a PRI 1

[outthere27]

I have an 0x32 currently w/POTS lines. Right now calls come in and ring multiple phones and if no answer after 6 rings auto attendant answers. We call forward the main line after hours to the answering service. We are looking to go a PRI and have 6.1 software. Can I forward from any ringing phone using Feature 4 and set allow redirect for that phone?

 

[norstarboy125]

Yes you can.

Jeremy J. Carter
Charm City Communications

http://www.charmcitycommunications.com

Norstar. BCM. CS1000 Programmer

 

[curlycord]

In this case I like to setup a route that has the answering service number in it.
Set up Dest code like 93 and point to your route, then all you need to do is F4 to 93



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curlycord

http://www.curlycord.com