Legend 7.0(I think) with Audix, AA=24/7, POTS lines only in switch. Customer recently had a major downsize(and more to come soon) and would like to be able to forward all of the now empty phones(approximately 50 MLX-10D's) to a destination with a live person answering. She doesn't want the arduous task of going into each mailbox and putting on a new greeting indicating so and so. Forwarding via a trunk to trunk transfer is not an option. I can't forward to a HG. There is a HG of 772 that contains 4 phones in tech support(211,212,213,214). I tried to set up a "dummy" extension, both via adjunct and physical extension, have the empty phones forward to this dummy phone, and then put coverage buttons for the dummy phone on the phones in 772. This does not work with forwarded phones. I considered renumbering the extensions to default of 71xx so when the extension is dialed from the AA, it can default to a desired ext/group, but I don't know if that is possible. It's been awhile since I've administered the Legend, so any suggestions are appreciated.
Merlinman, great to see you are still at it. I won't post any names but I'm in Chicago and I've called you a few times over the years and your knowledge is unparalleled. Just a thanks for all of your assistance over the last few years.
Merlinman, great to see you are still at it. I won't post any names but I'm in Chicago and I've called you a few times over the years and your knowledge is unparalleled. Just a thanks for all of your assistance over the last few years.
