Forwarding from disabled user 1

[jbud]

Another admin disabled some mailbox-enabled domain accounts, but also set up a Forward to: address under Delivery Options on the Exchange General tab. However, none of the mail is getting forwarded to the mailbox-enabled domain user he chose.

I seem to recall that rules don't work with disabled users, but I can't find it specifically documented anywhere.

Can someone help me fill in the blanks? This is an Ex2000sp3/W2KSP3 environment.

Many thanks.

 

[patloner]

I had this problem when sales personnel left the company and their accounts had to be disabled. However, the sales manager still needed their emails to be forwarded to his mailbox as well as the accounts disabled for security reasons. Initially the forwarding address did nothing but after I selected the checkbox saying that the mail should be delivered to disabled account as well as forwarded to sales manager everything worked just fine. Hope that this helps