forwarding from call group to voice mail

[bazak]

Hi all- I've got a Legend R1 and a VSR voicentre. How can we get a call ringing into the call center (group 771) to roll over into voice mail if no one answers - thanks

 

[Pepperz]

On the overflow option, set the overflow calling as the voice mail calling group, and have a mailbox built accordingly.

Pepperz@charter.net

 

[bazak]

thanks- already tried that. Release 1 does not have an overflow timer. It only lets you set the limit from 1-99 I believe.

 

[Pepperz]

Then that might be a problem.

Pepperz@charter.net