Forwarding DN to another DN's voicemail

[SteveB1981]

Guys,

I have a problem which I'm guessing is easily solved but not sure how.

Basically we have an extension without a voice mailbox at night this is forwarded to another DN which has a voice mailbox but it rejects any calls that go to voicemail saying the original DN is not subscribed to the system.

Normal behavior but this needs to be an exception.

This was previously set up to forward to another DN which worked fine but this extension was moved with a user so the DN was replaced.

I'm guessing there is a config change missing?

Any help welcome.

Cheers

Steve

 

[GHTROUT]

In the mailbox setup, add the DN of the person without the voicemail. So you'll end up with both DNs in the voicemail users mailbox setup.


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