Last week I had to set up 30+ phones to forward to company cell phones. They are set to "Forward Always" to cell phones in several area codes. Calls made to the user's extensions are being immediately forwarded to their cells, but callers hear nothing except dead air until the cell phone's voice mail answers. This has, of course, led many callers to think that their call isn't going through and to just hang up. This upsets our sales/marketing/entertainment people.
Every test call that I have made has ended up in the cellular voice mail of whatever user's office number that I've called. But what do I do about the silence up until then?
Respectfully.
Harry Hallett
Telecommunication Systems Technician
The Queen Mary Hotel
Every test call that I have made has ended up in the cellular voice mail of whatever user's office number that I've called. But what do I do about the silence up until then?
Respectfully.
Harry Hallett
Telecommunication Systems Technician
The Queen Mary Hotel