BCM 450. 6.0. PRI trunks. In Chicago US.
Haven't posted in long time. Hopefully people still come to board.
Have client when we do hard forward to cell phone from DID call just hangs and hangs up.
If dial extension internally it forwards.
When call DID I don't see even hitting PRI on monitor.
PRI can send variable Caller ID. I.E. I can send my cell phone if put into OLI. And even when call from inside office to DID doesn't go through.
Brought out 2 other BCM's with different programming. Both did same thing.
Connected Norstar and it worked fine.
I'm thinking maybe something with verified Caller ID. Maybe carrier inserting V into string so system doesn't like OLI being sent so rejecting before even attempting the call.
I don't know of any trunk to trunk settings on BCM I can look at.
But I'm apit balling.
Haven't posted in long time. Hopefully people still come to board.
Have client when we do hard forward to cell phone from DID call just hangs and hangs up.
If dial extension internally it forwards.
When call DID I don't see even hitting PRI on monitor.
PRI can send variable Caller ID. I.E. I can send my cell phone if put into OLI. And even when call from inside office to DID doesn't go through.
Brought out 2 other BCM's with different programming. Both did same thing.
Connected Norstar and it worked fine.
I'm thinking maybe something with verified Caller ID. Maybe carrier inserting V into string so system doesn't like OLI being sent so rejecting before even attempting the call.
I don't know of any trunk to trunk settings on BCM I can look at.
But I'm apit balling.