Forwarding an "appointment" -> Sender receives "rejected" message 1

[TSch]

Hi folks,

sorry for my english but I'm afraid I have no idea what the correct terms are because our Groupwise version is German only.

So I'm going to do my best to translate it ...

Our problem is as follows:

Some user - let's say Mr. Miller - is sending an appointment to another user - let's say Mr. Johnson.

Mr. Johnson is unable to attend the meeting so he forwards the appointment to his replacement (but without rejecting it !) - let's say Mr. Simmons.

What happens is that the Groupwise system automatically informs Mr. Miller that Mr. Johnson has rejected the appointment (Note: He hasn't rejected it, he just forwarded it.) but Mr. Miller is NOT being informed that instead of Mr. Johnson his backup Mr. Simmons has accepted the appointment.

Is there any way to get rid of the confusion caused by this mechanism ?

Regards,
Thomas

 

[Provogeek]

Instruct your end users to use the "delegate" ( or delegierte in German) function. This will allow them to properly forward the appointment and send a message to the appointment sender of the proper action.


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Brent Schmidt Senior Network Engineer
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[TSch]

Now that's simple

Thanks a lot !