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Forwarding a second incoming to voicemail

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jmalachi

MIS
Sep 3, 2008
16
US
Hello,

One of the users at my company would like calls forwarded to his voicemail when he is on the phone with someone. is there anyway of this doing this? your answers are much appreciated.
 
Under Capabilities, use Call Forward on Busy to the Vmail DN (Ftr985).

Adversity is Opportunity
 
Set DND on busy to Yes and set the forward on busy field against the extn

NCSS, NCDS, NCTS
 
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