Forward VMs to different extensions VM

[Aquagoat]

Hi,

I have a requirement that needs all calls to one Ext to be Forwarded to another. This includes Voicemails.

1. I have configured unconditional forwarding. That works great.
2. In VM Pro I have configured a 'Leave' start point, which leaves mail on the forwarded mailbox. That works great.

Now I'm encountering an issue where internal users are transferring messages from their mailbox to a extension that is being forwarded. These messages do not get forwarded. They are landing in the original VM, which no one is checking.

Is there a way to also forward transferred VoiceMails to the forwarded mailbox?

IP Office v9.0
VM Pro

Thanks

 

[IPGuru]

Per haps you would be better not to forward the messages but simlply give the forwarded destination access to the mailbox

U<extn> in source numbers on the destination user - this will light the lamp & give an option o access the mailbox on In Visual Voice


Do things on the cheap & it will cost you dear

 

[Aquagoat]

I've tried adding U<ext> or V<ext> in the Source Codes for the destination user, and they aren't able to access that VM box at all, nor is the lamp indicating new messages.

 

[derfloh]

Not possible in 9.0 IIRC

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