Hi all
I have set up a hunt group for a small admin dept using round robin hunting. How can I have it so that if none of them are available (say, they're in a team meeting) then the call goes to VM? (Callpilot, DN 7000) If it was linear hunting I would just put the VM number last on the list, but I believe RRB distributes the calls evenly. (BTW, I have set CFWI to NO so that phones on call forward are ignored when hunting)
Thanks
I have set up a hunt group for a small admin dept using round robin hunting. How can I have it so that if none of them are available (say, they're in a team meeting) then the call goes to VM? (Callpilot, DN 7000) If it was linear hunting I would just put the VM number last on the list, but I believe RRB distributes the calls evenly. (BTW, I have set CFWI to NO so that phones on call forward are ignored when hunting)
Thanks