Forward to VMAIL (no phyical phone set)

[tech73]

Is there any way to set an extension to forward callers to voicemail when dialed even when there is no physical phone set connected?

We have a few extensions that are RSVP/Reservation lines and are used for voicemail only and are not working properly (get a Not In Service message with busy signal)

We tried setting to forward all calls on this extension to VMAIL, and still same issue.

We are using a BCM 450 (software version 8.0.1.05.329) with Call Pilot (version 44.01.00.22)

 

[YnotPhone]

Is there a specific voicemail that you want these
forwarded to?
Like a Mailbox that is specific for the RSVP lines?

If not, why not try using a Hunt group, just create a hunt group number and have the Hunt group go to the AA, where the calling party can re-direct themselves appropriately.

 

[dagnya]

If your voicemail box has a direct line use the express message line in the mailbox. If you put the line number in there it will ring imediately to voicemail. This only works for an outside line ringing in. Does not work for internal calls.

 

[Dasheen]

If u've got ip licenses, program the DNs as ip sets, set up cfna and turn on keep alive.

 

[56BelAir]

feature 986 transfer to voicemail or you can set answer DN's of those extentions on receptionist phone (for example) this way the extentions do exist and will follow the forwarding rules.