Forward operator calls to an extension

[ylexot]

Definity G3V3, I would like to have calls to the operator (dialed to 0) go to an extension other than the primary console, periodically during the day when no one is at the console.

 

[4merAvaya]

Try using Night Service. The operator presses the night button on the console. Administer the night feature on the console form and the Listed Directory Number form.

Kevin

 

[ylexot]

Night ext not available when go on cosloe form?

 

[4merAvaya]

It's on the LDN form and the trunk group forms - sorry.

Kevin

 

[ylexot]

OK, I have all incoming calls going to other extensions or auto-attendents. Now I need to get calls placed by dialing 0 to go somewhere other than the console.