forward from reception console?

[jimcoo]

I have a Mitel 3300 with the MiVoice Business Console. We are at release 7

I have been asked to set something up so that if the receptionist is super-busy and can't answer a call, it will ring at another phone.
I was hoping that I could take the IP console's extension, and put a forward no-answer rule on it, but the system won't let me. (invalid number, it says)

I have been reading some other posts about how Mitel consoles are limited, but I was hoping that someone might have a solution...

Thanks for any suggestions.

 

[kwbMitel]

You can use re-routing on 1st alternative but not forwarding

Note: it will stop ringing the console and the Attendant will no longer be able to answer the call.

Have you considered using a recorded message for Attendant Busy

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