Tek-Tips is the largest IT community on the Internet today!

Members share and learn making Tek-Tips Forums the best source of peer-reviewed technical information on the Internet!

  • Congratulations SkipVought on being selected by the Tek-Tips community for having the most helpful posts in the forums last week. Way to Go!

forward call from operator console to other extension

Status
Not open for further replies.

175one75ive

Programmer
Jul 25, 2018
3
0
0
BN
how to solve this problem..
at the moment operator console faulty and need to forward call incoming call to other extension?
i trying programming already but still not working & i need guide.tq
 
The easiest way is to remove the console which puts the system in night service.
Log into the system and go into LD 21. Check and note the existing "NIT" settings.

Some systems have NIT1 go to voicemail or a night answer point.

Go into LD 15 and under NIT or CDB etc, change the NIT1 prompt to a different DN.

Firebird Scrambler

Nortel & Avaya Meridian 1 / Succession & BCM / Norstar Programmer

Website = linkedin
 
Status
Not open for further replies.

Part and Inventory Search

Sponsor

Back
Top