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Forward Busy Busy Internal and External

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ciscoccm

ciscoccm

Technical User
Aug 14, 2008
18
MX
Hello

I configured a Cisco ip phone from my CCM 4.3 administration windows. I want to forward the call to Ext. 200 while my Ext. 100 is busy. I have activated next config on the Device Configurtion window:

Admin. Window Ext. 100
Forward Busy Internal: 200
Forward Busy External: 200

When i dial the Ext. 100 while this Ext. is busy, the Ext. 100 start ringing no matter if the phone is busy.

Does some one had this issue before?

Thanks in advanced
Ing. Alfredo Zazueta
 
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