koulioumbis
IS-IT--Management
Hello Team.
I need your help. I need to send an auto attendant option to an external number BUT the other number to be able to see a specific DDI number instead the main PRI pilot number.
I can do it by enabling an i2050 or an set and permanent forward this set to the destination number while setting up the public OLI of the specific number , but in this case i will sacrifice either an IP user license or a set.
any other option to route the call to external destination sending the OLI i need? My setup is : Welcome to company ABC press 1 for sales , 2 for support 3 for accounting , so at this option i need to forward the call to a route that sends the call out to a specific number
thanks
Nikos
I need your help. I need to send an auto attendant option to an external number BUT the other number to be able to see a specific DDI number instead the main PRI pilot number.
I can do it by enabling an i2050 or an set and permanent forward this set to the destination number while setting up the public OLI of the specific number , but in this case i will sacrifice either an IP user license or a set.
any other option to route the call to external destination sending the OLI i need? My setup is : Welcome to company ABC press 1 for sales , 2 for support 3 for accounting , so at this option i need to forward the call to a route that sends the call out to a specific number
thanks
Nikos