Forward a VM without knowing extension

[peters888]

we have an Intuity audix VM system. When an user dials up VM (remotely) and wants to forward the VM to another subscriber, but does not know extention. Is there a way to look up the extention by name when prompted to enter extension #?

Hope that made sense.

 

[orypecos]

Maybe * 2 ?

Da-vi'do

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[98Converter]

Yes, with Intuity
Press 2 Get message
Press 0 Listen to message
Press 2 Forward with Comment
Then you'll have an option to enter extension or enter last name... I can't remember the script exactly.

Yes, with Aria Interface
Press 6
Record Message
Press #
Spell Last Name
Press ##
Press #

Thanks,
Chris



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