GuardguyMO
Technical User
I have a user that wants to forward their phone at the end of the day to another user. When they do this it rings on the other phone, but the message is left on the phone that was forwarded from (original phone). We want for the message to be left on the phone that it is forwarded to. I tried to add the DN to the Extension DN 2 field and I get an error that the "Object Already Exists" (both users have VM boxes). I tried using the Revert DN and was able to save the new config, but the phone still went to the original VM box and not the forwarded VM box. Where would I enter the 2nd DN at to get this to work? Is there any additional programming that needs to be done?