Forward 2616 to an external number

[abartolino]

When I try to forward a 2616 set to an external number I get a fast busy signal. I'm able to forward to an internal number.


TN 36 12
DATE
PAGE
DES

DES 632
TN 036 0 00 12
TYPE 2616
CDEN 8D
CUST 0
AOM 0
FDN 3699
TGAR 8
LDN NO
NCOS 7
SGRP 0
RNPG 0
SCI 0
SSU
LNRS 16
XLST
CLS CTD FBD WTA LPR MTD FNA HTA ADD HFA
MWA LMPN RMMD SMWD AAD IMD XHD IRD NID OLD VCE DRG3
POD DSX VMD CMSD CCSD SWD LNA CNDA
CFTD SFA MRD DDV CNID CDCA MSID DAPA BFED RCBD
ICDD CDMD LLCN MCTD CLBD AUTU
GPUD DPUD DNDA CFXA ARHD FITD CLTD ASCD
CPFA CPTA ABDD CFHD FICD NAID BUZZ AHD
DDGA NAMA
DRDD EXR0
USMD USRD ULAD RTDD RBDD RBHD PGND OCBD FLXD FTTU DNDY DNO3 MCBN
CPND_LANG ENG
RCO 0
HUNT 3699
LHK 1
PLEV 02
AST
IAPG 0
AACS NO
ITNA NO
DGRP
MLWU_LANG 0
DNDR 0
KEY 00 SCR 3656 2 MARP
CPND
NAME Fred
XPLN 17
DISPLAY_FMT FIRST,LAST
01 SCR 4456 2 MARP
CPND
NAME Fred
XPLN 17
DISPLAY_FMT FIRST,LAST
02 TRN
03 AO6
04 CFW 4 8103
05 SCC 0026
06 MWK 3699
07
08 DSP
09 ADL 16
10 ADL 16
11 ADL 16
12 ADL 16
13 ADL 16
14 ADL 16
15

 

[abartolino]

Forwarding to external numbers is working on other 2616 sets in the company

 

[bhassell2000]

your call forward key is cfw 4 so only 4 digits are allowed. Change the key to more digits

Thanks,

Buddy

Linked in Profile

http://www.linkedin.com/pub/buddy-hassell/7/5a5/b8b

 

[abartolino]

That worked! Thanks

 

[DFKSydney]

Key 4 on your set has a value = 4 = max digits you can enter for the forwarding value.

Try increasing this value to maybe 12 or 16 and test.

If that fails, try changing yout TGAR value to 0 and retest. If that works you will have to look at your extension to route barring.

Failing that.... have a look at NCOS 7 and verify that they are allowed to dial the intended number.

 

[DFKSydney]

What a difference 14 minutes makes......

 

[abartolino]

I thought I had made that change earlier but I guess I didnt. Thanks fore the help.