Hi,
I have created a routing form using Acrobat 6 Professional. This form routes to about a dozen people for signoff, the user signs off on their section, it gets dated and then presses a button with a javascript command to mail the form to the next person. This works well for about 10 of the users who are all using Acrobat Reader v5x or v6, but two users, one on Acrobat Reader v6 try to send the form to the next person and get a message that says that changed to the document (ie their checkoff) can not be saved and will not be included with the document when it is mailed.
Why is this working for some and not for a few? What am I missing?
Thanks in advance for any help.
I have created a routing form using Acrobat 6 Professional. This form routes to about a dozen people for signoff, the user signs off on their section, it gets dated and then presses a button with a javascript command to mail the form to the next person. This works well for about 10 of the users who are all using Acrobat Reader v5x or v6, but two users, one on Acrobat Reader v6 try to send the form to the next person and get a message that says that changed to the document (ie their checkoff) can not be saved and will not be included with the document when it is mailed.
Why is this working for some and not for a few? What am I missing?
Thanks in advance for any help.