Forms Printer/ Crystal security issue 1

[hamzajosh]

I have forms printer installed. We are using GP6.0 on a terminal server which is not a domain controller. When i print a report from forms printer/crsytal to screen, it all works ok. When i click the export button to export this report, nothing happens when logged in as normal user. Even if logged in as Terminal server administrator (on server) and any user in GP (including DYNSA ) does not give this export feature. Only when in logged in as DOMAIN ADMIN on server and then with ANY user and i mean any user, on GP, i get the export working fine. It is definitely not a GP security issue i feel. Where does forms printer install crystal as I know i haven't installed it on the terminal server separately? Also any ideas on how to correct this issue would be helpful. thanks

Learn everything but implement only what is needed.

 

[celeron895]

Check out this thread: thread632-751035 That guy seems to be having a similiar problem.

 

[hamzajosh]

that's me too. No solution there so i posted it again.

Learn everything but implement only what is needed.

 

[hamzajosh]

Still no answers, please help.

Learn everything but implement only what is needed.

 

[jazgeek]

I had a similar problem to this years ago in an old citrix environment.

Find your temp directory (shared temp) and grant full control to everyone or domain users.

I think crystal writes temp data to a directory in preparation for an export.



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and they wonder why they call it Great Pains!

jaz

 

[hamzajosh]

How do i find this temp directory, where will it be, please gimme details, thanks

Learn everything but implement only what is needed.

 

[jazgeek]

oh come now, I'm sure you can find it. There's usually only a few common ones.

c:/temp
c:/winnt/temp

look for a directory with the word temp in it.

-----------
and they wonder why they call it Great Pains!

jaz