nuschool33
Technical User
Ok all, bear with me. I have created a simple database that holds agent statistics for a daily scorecard. There are 6 different types of employees and each typ e has a certain criteria to meet.
I.E. - An entry level employee must meet a quota of 8 calls per hour (CPH), If he/she meets it then they "Meet Expectations" if it is below then they "Need Improvement"
I have a report tht lists all employees, their employee type (entry, intermediate, advanced, etc) and their "CPH".
I would like their CPH to be color coded based on meeting criteria or not. It would be easy if they all had to meet the same criteria (I would use conditional formatting)but since there are 6 different types, is there a way to write code for this.
Example in plain words:
IF "employee type=entry level"
Then follow these guidelines to color code values.
I know this may be choppy so let me know what detailed information you would need from me. If you want to really help I wouldn't mind sharing my db by email and having you take a look, it is just a very basic database.
Please let me know if you can help.
Thanks
Nuschool33
I.E. - An entry level employee must meet a quota of 8 calls per hour (CPH), If he/she meets it then they "Meet Expectations" if it is below then they "Need Improvement"
I have a report tht lists all employees, their employee type (entry, intermediate, advanced, etc) and their "CPH".
I would like their CPH to be color coded based on meeting criteria or not. It would be easy if they all had to meet the same criteria (I would use conditional formatting)but since there are 6 different types, is there a way to write code for this.
Example in plain words:
IF "employee type=entry level"
Then follow these guidelines to color code values.
I know this may be choppy so let me know what detailed information you would need from me. If you want to really help I wouldn't mind sharing my db by email and having you take a look, it is just a very basic database.
Please let me know if you can help.
Thanks
Nuschool33