Form problem - FP2000

[emcc]

I have two forms in my web that are set up the same but are used for two different purposes. One form works fine in that it sends a confirmation page to the sender and sends us an email with the information they have input. The second form sends the confirmation page to the sender but no email is sent to us with their information. I have looked at the form properties of both and they are set up the same. When I look at the html (see below)the only difference I can find is that the line that starts S-Email-Format = "TEXT/PRE" should not contain S-Email-Address="xxxx@xxxx.com" - that this should be on a separate line.

Is there something else? Can anyone help?


<form method=&quot;POST&quot; action=&quot;--WEBBOT-SELF--&quot; onSubmit=&quot;return FrontPage_Form1_Validator(this)&quot; name=&quot;FrontPage_Form1&quot;>
<!--webbot bot=&quot;SaveResults&quot; startspan
S-Email-Format=&quot;TEXT/PRE&quot; S-Email-Address=&quot;xxxx@xxxx.com&quot;
B-Email-Label-Fields=&quot;TRUE&quot;
B-Email-Subject-From-Field=&quot;TRUE&quot;
S-Email-Subject=&quot;Version Request&quot;
S-Date-Format=&quot;%m/%d/%y&quot; S-Time-Format=&quot;%I:%M %p %Z&quot;
S-Builtin-Fields=&quot;Date Time&quot;
S-Form-Fields=&quot;firstname lastname Title Organization address1 address2 address3 City State ZIPCode Country Telephone1 Telephone2 Telephone3 Fax1 Fax2 Fax3 Email hearofus platformused databaseused spreadsheetused focusfieldofstudy EvaluationPlatformChoice Comments B1 &quot;
U-Confirmation-Url=&quot;Trial_Version_Request_Sent.htm&quot; --><strong>[FrontPage Save Results Component]</strong><!--webbot
bot=&quot;SaveResults&quot; endspan -->
<input type=&quot;hidden&quot; name=&quot;success&quot; value=&quot;/Trial_Version_Request_Sent.htm&quot;>

 

[tinaalice]

Can we see the pages the forms are on?

Tina

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[emcc]

Well, I actually think I found the problem. I have the email address for the email that sends us the information going to an email address in another domain. When I change the email to one within the domain of this website the form works fine. For example the site's domain is speakeasy.com but I was having the email go to sales@emcc.com (emcc is another one of our domains). When I directed the email to support@speakeasy.com just for a test it worked fine.

Has anyone run across this before?

 

[Noconi]

Yes, most likely the host provider has teh SMTP server set to not allow relaying. check with them and see if they will check/confirm this with you and then see if they'll change it to allow relaying.

Tiffany


Microsoft MVP - FrontPage

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