Forking MWI Notifications

[InteropPbxs]

Is there a way to have the Mitel 3300 Rel 8 fork MWI notifications to multiple endpoints at the same time.

For example a user has a phone such as the 5212/5330/5340 either configured as IP or SIP. The user has a second device that will ring for incoming calls. This device could be setup as a multiline or mobile extension. In either case the device is SIP based and connected using a SIP trunk.

If the user receives an incoming call both the 5212/5330/5340 rings and the SIP device rings. When one answers the other one cancels. However if the user has a voice mail I need to have the light on the 5212/5330/5340 light up as while as have the shared SIP device receive a SIP Notify for voice mail notification.

I have tried setting up a multiline Set Key assignment for MWI on a SIP Phone (5212 and 5330) and it does not seem to work for SIP phones. For an IP device it works fine but not for SIP.

 

[paterson]

Have you tried to do notifications in another way? Such as to an email address or a phone call to an extension or external number? All these methods provide indication that a new message exists in a mailbox.

 

[InteropPbxs]

Yes I have tried the phone call to an extension/external number. The problem with this approach is that you only get notified when a voice mail message is deposited. When the messages are cleared there is no notification. So if we turn a light on a second device there is no notification sent so that we can turn it off with this approach.

 

[waterninja]

Why dont you give the sip device the mailbox and on the mitel phone put a MWI button of the sip extns mail box