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Forced Ringing of Bridged Appr Station

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cpieper

IS-IT--Management
May 11, 2004
19
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US
I have setup an x-port Station with Coverage to a Cov Answer Group. Have Bridged-Appr button of this Station on some users phones and then if they don't answer the call then covers to the Coverage Answer Group to answer.

Does anyone know of a way to Force the ringing of any calls to this Station/Bridge-Appr so user's phone RINGS even if they are on the phone/busy status? Right now of course their display just shows that there is a call and Bridge-Appr btn is lit. But if user is not looking at their phone - they do not know there is a call to be answered.

 
how about setting per butt0n ring control on the uers phone,,
 
Still not working

On the station settings I have the following set up:
Per button ring control? y
Bridged Call Alerting? y
Active Station Ringing - continuous
button 4 - bridge-appr Btn 1 Ext 2037

Did test calls and if person EXT 2036 is on a "call" and they have a Bridge-Appr of EXT 2037. If 2037 is called EXT 2036 hears a half-ring and then their button flashes and can see on phone display that there is a call - but phone does not ring more than the half-ring. Would like the phone to "ring/continuous" on EXT2036's bridge-appr button until EXT2037 caller is directed to the next coverage point.
 
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