interesting in the trace you see the command sent. but no effect.
168388565mS PRN: 207: Digit Pressed *
168388566mS CMCallEvt: 0.2290.0 -1 BaseEP: NEW CMEndpoint f51f4380 TOTAL NOW=5 CALL_LIST=2
168388566mS CMCallEvt: 0.2290.0 -1 SpareSupport.-1: NEW CMExtnEndpoint f51f4380, Name=SpareSupport, Extn=207, Phys Extn=207
168388566mS CMCallEvt: CREATE CALL:302 (f5299ac4)
168388566mS CMCallEvt: 0.2291.0 -1 BaseEP: NEW CMEndpoint f52a5934 TOTAL NOW=6 CALL_LIST=2
168388569mS CMExtnEvt: SpareSupport: CMExtnHandler::SetCurrent( id: 0->2290 )
168388569mS CMExtnRx: v=207, p1=0
CMSetup
Line: type=DigitalExtn 3 Call: lid=0 id=2290 in=0
Called[] Type=Default (100) Reason=CMDRdirect Calling[207] Type=Internal Plan=Default
BC: CMTC=Speech CMTM=Circuit CMTR=64 CMST=Default CMU1=ALaw
IE CMIECallingPartyName (110)(Type=CMNameDefault) name=SpareSupport
168388569mS CMCallEvt: 0.2290.0 302 SpareSupport.0: StateChange: END=A CMCSIdle->CMCSDialInitiated
168388570mS CMExtnEvt: v=7 State, new=Dialling old=Idle,0,0,SpareSupport
168388571mS CMTARGET: 0.2290.0 302 SpareSupport.0: LOOKUP CALL ROUTE: type=100 called_party= sub= calling=207 dir=out complete=0 ses=0
168388571mS CMTARGET: 0.2290.0 302 SpareSupport.0: ADD TARGET (N): number= type=100 depth=1 nobar=1 setorig=1 ses=0
168388572mS CMCallEvt: 0.2290.0 302 SpareSupport.0: StateChange: END=A CMCSDialInitiated->CMCSDialling
168388572mS CMExtnTx: v=207, p1=0
CMSetupAck
Line: type=DigitalExtn 3 Call: lid=0 id=2290 in=0
BChan: slot=20 chan=7
Timed: 21/02/11 16:13
168388573mS CMExtnRx: v=207, p1=0
CMInformation
Line: type=DigitalExtn 3 Call: lid=0 id=2290 in=0
Called[*] Type=Default (100) Reason=CMDRdirect
168388573mS CMTARGET: 0.2290.0 302 SpareSupport.0: CancelTimer CMTCDialToneTimeout
168388574mS CMTARGET: 0.2290.0 302 SpareSupport.0: LOOKUP CALL ROUTE: type=100 called_party=* sub= calling=207 dir=out complete=0 ses=0
168388574mS CMTARGET: 0.2290.0 302 SpareSupport.0: ADD TARGET (N): number=* type=100 depth=1 nobar=1 setorig=1 ses=0
168388576mS CD: CALL: 0.2290.0 BState=Idle Cut=0 Music=0.0 Aend="SpareSupport(207)" (20.7) Bend="" [] (0.0) CalledNum=* () CallingNum=207 (SpareSupport) Internal=1 Time=9 AState=Dialling
168388578mS TFTP: Server::RRQ(from 1.0.0.198, 59770) (loc 1.0.0.253) nasystem/call_list/$t%$'~ q/cs02 (Total 2)
168388579mS CD: CALLSYNC: cs02
168388580mS TFTP: Server::RRQ(from 1.0.0.70, 55192) (loc 1.0.0.253) nasystem/call_list/$t%$'~ q/cs02 (Total 3)
168388581mS CD: CALLSYNC: cs02
168388581mS TFTP: Server::RRQ(from 1.0.0.239, 60114) (loc 1.0.0.253) nasystem/call_list/$t%$'~ q/cs02 (Total 4)
168388583mS CD: CALLSYNC: cs02
168388583mS TFTP: Server::RRQ(from 1.0.0.72, 2449) (loc 1.0.0.253) nasystem/call_list/$t%$'~ q/cs02 (Total 5)
168388585mS CD: CALLSYNC: cs02
168388585mS TFTP: Server::RRQ(from 1.0.0.53, 53373) (loc 1.0.0.253) nasystem/call_list/$t%$'~ q/cs02 (Total 6)
168388586mS CD: CALLSYNC: cs02
168388587mS TFTP: Server::RRQ(from 1.0.0.22, 1194) (loc 1.0.0.253) nasystem/call_list/$t%$'~ q/cs02 (Total 7)
168388588mS CD: CALLSYNC: cs02
168388599mS TFTP: Server::RRQ(from 192.168.10.14, 63789) (loc 1.0.0.253) nasystem/call_list/$t%$'~ q/cs02 (Total 2)
168388600mS CD: CALLSYNC: cs02
168388879mS RES: Mon 21/2/2011 16:13:46 FreeMem=67918232(1) CMMsg=9 (9) Buff=200 952 998 7423 2 Links=2927
168388879mS RES2: IP 500 V2 6.1(5) Tasks=41 RTEngine=0 CMRTEngine=0 ExRTEngine=0 Timer=77 Poll=0 Ready=0 CMReady=0 CMQueue=0 VPNNQueue=0 Monitor=8 SSA=1 ASC=1 SYS=MNTD OPT=UMNT SDSPD=2034
168389078mS PRN: 207: Digit Pressed 8
168389078mS CMExtnRx: v=207, p1=0
CMInformation
Line: type=DigitalExtn 3 Call: lid=0 id=2290 in=0
Called[8] Type=Default (100) Reason=CMDRdirect
168389079mS CMTARGET: 0.2290.0 302 SpareSupport.0: LOOKUP CALL ROUTE: type=100 called_party=*8 sub= calling=207 dir=out complete=0 ses=0
168389079mS CMTARGET: 0.2290.0 302 SpareSupport.0: ADD TARGET (N): number=*8 type=100 depth=1 nobar=1 setorig=1 ses=0
168389515mS PRN: 207: Digit Pressed 8
168389516mS CMExtnRx: v=207, p1=0
CMInformation
Line: type=DigitalExtn 3 Call: lid=0 id=2290 in=0
Called[8] Type=Default (100) Reason=CMDRdirect
168389516mS CMTARGET: 0.2290.0 302 SpareSupport.0: LOOKUP CALL ROUTE: type=100 called_party=*88 sub= calling=207 dir=out complete=0 ses=0
168389516mS CMTARGET: 0.2290.0 302 SpareSupport.0: ADD TARGET (N): number=*88 type=100 depth=1 nobar=1 setorig=1 ses=0
168390602mS PRN: 207: Digit Pressed *
168390602mS CMExtnRx: v=207, p1=0
CMInformation
Line: type=DigitalExtn 3 Call: lid=0 id=2290 in=0
Called[*] Type=Default (100) Reason=CMDRdirect
168390603mS CMTARGET: 0.2290.0 302 SpareSupport.0: LOOKUP CALL ROUTE: type=100 called_party=*88* sub= calling=207 dir=out complete=0 ses=0
168390603mS CMTARGET: 0.2290.0 302 SpareSupport.0: ADD TARGET (N): number=*88* type=100 depth=1 nobar=1 setorig=1 ses=0
168391127mS PRN: 207: Digit Pressed 2
168391127mS CMExtnRx: v=207, p1=0
CMInformation
Line: type=DigitalExtn 3 Call: lid=0 id=2290 in=0
Called[2] Type=Default (100) Reason=CMDRdirect
168391128mS CMTARGET: 0.2290.0 302 SpareSupport.0: LOOKUP CALL ROUTE: type=100 called_party=*88*2 sub= calling=207 dir=out complete=0 ses=0
168391128mS CMTARGET: 0.2290.0 302 SpareSupport.0: ADD TARGET (N): number=*88*2 type=100 depth=1 nobar=1 setorig=1 ses=0
168391439mS PRN: 207: Digit Pressed 0
168391439mS CMExtnRx: v=207, p1=0
CMInformation
Line: type=DigitalExtn 3 Call: lid=0 id=2290 in=0
Called[0] Type=Default (100) Reason=CMDRdirect
168391440mS CMTARGET: 0.2290.0 302 SpareSupport.0: LOOKUP CALL ROUTE: type=100 called_party=*88*20 sub= calling=207 dir=out complete=0 ses=0
168391440mS CMTARGET: 0.2290.0 302 SpareSupport.0: ADD TARGET (N): number=*88*20 type=100 depth=1 nobar=1 setorig=1 ses=0
168391715mS PRN: 207: Digit Pressed 8
168391715mS CMExtnRx: v=207, p1=0
CMInformation
Line: type=DigitalExtn 3 Call: lid=0 id=2290 in=0
Called[8] Type=Default (100) Reason=CMDRdirect
168391716mS CMTARGET: 0.2290.0 302 SpareSupport.0: LOOKUP CALL ROUTE: type=100 called_party=*88*208 sub= calling=207 dir=out complete=0 ses=0
168391716mS CMTARGET: 0.2290.0 302 SpareSupport.0: ADD TARGET (N): number=*88*208 type=100 depth=1 nobar=1 setorig=1 ses=0
168392052mS PRN: 207: Digit Pressed #
168392052mS CMExtnRx: v=207, p1=0
CMInformation
Line: type=DigitalExtn 3 Call: lid=0 id=2290 in=0
Called[#] Type=Default (100) Reason=CMDRdirect
168392053mS CMTARGET: 0.2290.0 302 SpareSupport.0: LOOKUP CALL ROUTE: type=100 called_party=*88*208# sub= calling=207 dir=out complete=0 ses=0
168392053mS CMTARGET: 0.2290.0 302 SpareSupport.0: ADD TARGET (N): number=*88*208# type=100 depth=1 nobar=1 setorig=1 ses=0
168392054mS CMTARGET: 0.2290.0 302 SpareSupport.0: SYS SC: *88*208# 6 208 sc=type=DisplayMsg code=*88*N#, num=N";[0)sc82/" callinfop->sending_complete=0 secondary_dialtone=
168392054mS CMTARGET: 0.2290.0 302 SpareSupport.0: CancelTimer CMTCDialToneTimeout
168392055mS CMExtnEvt: SpareSupport: ProcessShortCode feature=DisplayMsg id=208;[0)sc82/
168392055mS ERR: Sean: ProcessInteractve=sc82/ model=f546c4ec
168392055mS CMExtnEvt: Sean: ProcessShortCode feature=CallRecord id=
168392056mS CD: CALL: 0.2290.0 BState=Idle Cut=0 Music=0.0 Aend="SpareSupport(207)" (20.7) Bend="" [] (0.0) CalledNum= () CallingNum=207 (SpareSupport) Internal=1 Time=3490 AState=Dialling
168392057mS CMMap: a=21.40 b=0.0 DTMF::AllocateRAS allocated CMRTTonegen resource busy 8, total 8
168392057mS CMMap: a=21.40 b=1.255 T
168392058mS CMMap: PCG::MapBChan pcp[110]b1r0 cp_b f546cdf4 other_cp_b f5902820 type CGTypeDTMF
168392058mS CMMap: a=21.40 b=20.7 M2
168392058mS CMMap: DTMF:

layTones g T[387] ,EE
168392058mS CMMap: Started playing tones, cp[110]b1r0 (from g null)
168392058mS CMMap: cp[110]b1r0 SetOperGroup from g null to g null not executed, playing tones in progress ,EE
168393387mS CMMap: PCG::UnmapBChan pcp[110]b1r0 cp_b f546cdf4 other_cp_b f5902820
168393387mS CMMap: a=21.40 b=20.7 M0
168393387mS CMMap: a=21.40 b=0.0 T0
168393387mS CMMap: a=21.40 b=0.0 DTMF::~DTMF freed CMRTTonegen resource busy 5, total 8
168393879mS RES: Mon 21/2/2011 16:13:51 FreeMem=67918240(1) CMMsg=9 (9) Buff=200 952 998 7423 2 Links=2928
168393879mS RES2: IP 500 V2 6.1(5) Tasks=41 RTEngine=0 CMRTEngine=0 ExRTEngine=0 Timer=68 Poll=0 Ready=1 CMReady=0 CMQueue=0 VPNNQueue=0 Monitor=8 SSA=1 ASC=1 SYS=MNTD OPT=UMNT SDSPD=2034
168395099mS H323Evt: Recv: RegistrationRequest 192.168.123.58; Endpoints registered: 4; Endpoints in registration: 0
168395202mS CMExtnRx: v=207, p1=0
CMReleaseComp
Line: type=DigitalExtn 3 Call: lid=0 id=2290 in=0
168395203mS CMCallEvt: 0.2290.0 302 SpareSupport.0: StateChange: END=A CMCSDialling->CMCSCompleted
168395203mS CMExtnEvt: v=7 State, new=PortRecoverDelay old=Dialling,0,0,SpareSupport
168395204mS CMLOGGING: CALL:2011/02/2116:13,00:00:00,000,207,O,,*88*208#,SpareSupport,,,1,,""n/a,0
ACSS - SME