Fonts are all off on notebooks

[TinRam]

Hello...

I have a client where all the machines in the office were replaced. Some are Desktops and some are Notebooks. Both the Desktops and Notebooks run Windows 2000 Pro, and Office 2000 Premium.

Users who were assigned notebooks are getting a strange font problem. When they open a Powerpoint presentation which was created with the old computer, the bullets don't look the same and some of the letters are all on top of each other. Opening the same presentation on a Desktop works!!

They are just using Times New Roman font so I can it really be a font issue?

The presentations print the way the appear, with the odd bullets and letters run together!

Anybody seen this before?

Thanks

 

[Dreamboat]

I believe this problem lies in the difference in printer drivers between Win98/Win2K and/or Office97/Office2K. I've yet to have anyone tell me it WASN'T the problem. But I have to admit, no one has gotten back to me and said that changing the printer driver/s fixed it either.
techsupportgirl@home.com
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[TinRam]

But the desktops and notebooks are printing to the same printers... and are both running Windows 2000!!

 

[Dreamboat]

Tin, I've got to laugh, sorry. Everytime I tell someone that I think it's the printer drivers, they all respond the same way.

I could be wrong, but keep an open mind here. You said: "Powerpoint presentation which was created with the old computer, the bullets don't look the same and some of the letters are all on top of each other."

Was the presentation created with the same printer driver? Were the available fonts the exact same in Win2k/office2k as win98/office97?

Do you think win98 and win2k use the same printer drivers for the same printer?

If I understand these problems--and many have them--it would be fairly simple to test.

Go put the win2k printer driver on the win98/office97 pc and print that same file.

or

Copy all the fonts from a win2k/off2k pc to a win98/off97 pc so it only has the win2k/off2k fonts. Then print that same file.

I hope you understand and I hope you can test that. No one ever gets back to me about this. But I've seen it posted once where someone else gave this answer and it was exactly what fixed it--the drivers.
techsupportgirl@home.com
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[Garridon]

I've seen this happen with conversion between 97 and 2000. If you use a font on 2000 that's not installed on 97 and view it on 97, it'll automatically convert to different fonts that it does have. Bullets are fonts as well (or images if you used web graphics). I'll bet that the notebooks don't have the bullet font installed.


Linda Adams
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[Dreamboat]

(ya think?)
techsupportgirl@home.com
Brainbench MVP for Microsoft Word

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[TinRam]

I fixed it... it was a really strange font problem. On the notebooks, even though the fonts appeared, they really were not. Hard to put into words. The person that made the image for those notebooks really messed up.

I coppied over all the fonts from a desktop to the notebooks and that fixed the problem

Thanks for all your help guys!

 

[domingo]

Im having the same problem, please let me know how to repair it,

Thanks,

Domingo Villasmil

 

[TinRam]

Yes... I fixed the problem...

Basically in my situation, the destkops and notebooks had differetn immages. Simply, the notebooks did not have the fonts installed... To fix it I did this:

1) On the desktops that were working fine, I went into control panet, fonts. Pushed CTRL-A to highlight all of the fonts, then coppied them to a file server.

2)on the notebook that had the font problem, I went to Contorl panel, fonts. Then I coppied the fonts from the file server. Some fonsts were already there, and I got an error message stating that I should remove the fost before re-instlaling it. I just clicked OK to those messages. I had a lot of those... and just kept on clicking OK.

That fixed it... basically I had missing fonts. The interesting thing was that some fonts looked like they were installed but really were not.

Try this... hope it works for you...