Tek-Tips is the largest IT community on the Internet today!

Members share and learn making Tek-Tips Forums the best source of peer-reviewed technical information on the Internet!

  • Congratulations strongm on being selected by the Tek-Tips community for having the most helpful posts in the forums last week. Way to Go!

Follow-on dialing after connection

Status
Not open for further replies.

startech123

Technical User
May 27, 2014
47
US
I'm temporarily short of C.O lines to use for testing purposes, so I'm trying to use a Compact system's ITA extension to call into another (NEC) telephone system. I've rigged it up, and I can call the other system, and reach the Auto Attendant. However, after I connect, the Compact is not sending out tones. I cannot dial an extension or make other selections in the Auto Attendant menu. I'm sure there's a setting somewhere in the Compact programming that addresses this issue, but I can't seem to find it. Anyone????
 
So i am assuming you are calling the ITA DN from a digital phone. You can try using F808 (Long Tones) to lengthen the tone duration. However I don't believe the ITA sends out the tones. Use a butt set to monitor the line to see if the ITA is even sending tones.

Nortel made an external ATA called a VMI.

Marv ccna

 
Thank you for the response. Yes... I was calling the ITA from a digital station. I have used (Nortel)external ATA's for this purpose before and they worked well. I just didn't have one handy. I thought the ITA would do the same thing. Apparently not. I'll check it with a butt set... just for curiosity sake, and find another work-around if necessary. Thanks again for taking the time to respond.
 
Status
Not open for further replies.

Part and Inventory Search

Sponsor

Back
Top