Tek-Tips is the largest IT community on the Internet today!
Members share and learn making Tek-Tips Forums the best source of peer-reviewed technical information on the Internet!
-
Congratulations IamaSherpa on being selected by the Tek-Tips community for having the most helpful posts in the forums last week. Way to Go!
Follow me to not working after IPo 403 upgrade
- Thread starter Oslo
- Start date
a4williams
Vendor
Try "Sned All Call" feature. I use it to forward to inside extensions and outside phone numbers.
All:
This is not a bug nor is Follow Me not working in 3.1.x. The problem is that since 3.1.x the Follow Me feature was corrected to work as it was originally designed. It was never supposed to be used for call "off network" or outside the IP Office system. The problem is that prior to 3.1.x you were able to use the Follow Me feature to a outside number. Avaya's documentation always stated that this was for internal calls only. I to used the Follow Me feature for outside calls (usually to a cell phone) however this was not how the feature was ever intended. You now must use the Forward Unconditional feature to accomplish what you want. As a side note, I am Beta testing 3.2. With 3.2 you have a new feature called Mobile Twinning. It is much like EC500 on the ACM platform. I've been running it for a couple of weeks now and I love this feature.
Hope this helps
Fonedoc![[glasses]](/data/assets/smilies/glasses.gif "[glasses] [glasses]")
This is not a bug nor is Follow Me not working in 3.1.x. The problem is that since 3.1.x the Follow Me feature was corrected to work as it was originally designed. It was never supposed to be used for call "off network" or outside the IP Office system. The problem is that prior to 3.1.x you were able to use the Follow Me feature to a outside number. Avaya's documentation always stated that this was for internal calls only. I to used the Follow Me feature for outside calls (usually to a cell phone) however this was not how the feature was ever intended. You now must use the Forward Unconditional feature to accomplish what you want. As a side note, I am Beta testing 3.2. With 3.2 you have a new feature called Mobile Twinning. It is much like EC500 on the ACM platform. I've been running it for a couple of weeks now and I love this feature.
Hope this helps
Fonedoc
I assume you meant "... differences between Follow Me and Forward Unconditional".
Apart from being to internal destinations only, a call rerouted by follow me receives the coverage, forwarding and voicemail treatment of the user it is following.
A call forwarded unconditionally to the same extension would receive the coverage, forwarding and voicemail treatment of the destination (unless the NAT expires and it is pulled back to the orginal forwarder).
So follow me is a way of saying ring over there but apply my call settings. Forward is ring over there and use the settings of over there.
Apart from being to internal destinations only, a call rerouted by follow me receives the coverage, forwarding and voicemail treatment of the user it is following.
A call forwarded unconditionally to the same extension would receive the coverage, forwarding and voicemail treatment of the destination (unless the NAT expires and it is pulled back to the orginal forwarder).
So follow me is a way of saying ring over there but apply my call settings. Forward is ring over there and use the settings of over there.
- Status
Similar threads
- Locked
- Question
- Locked
- Question