FNA on Avaya ip office to Autoattendant

[joezzz]

HI ALL,

just wondering if and how can calls into a business terminating at the receptionist's phone be forwarded to the Start point of Auto attendant if that call goes unanswered?


thanks much

 

[Westi]

VM Pro or embedded?


Joe W.

FHandw, ACSS (SME)


"This is the end of the world, make sure to buy your T-shirt before it is too late"
Original expression of my daughter

 

[intrigrant]

Create a shortcode to the AutoAttendant and forward the operator at no answer or busy towards that shortcode.

 

[joezzz]

vmpro

 

[budbyrd]

In VM Pro. Select the reception user. Right click and Add start points. Select the Leave mail option. It will create a user start point. Connect that to a GoTo menu pointed at your auto attendant.

Dermis and feline can be divorced by manifold methods.*
*(Disclaimer for all advise given)--'Version Dependent'