Another day, another fight with the users I've been asking about the entire time.
After finally getting it through to A that he can't FNA multiple times, I now have a different request that I *think* should be possible, but I'm not getting the desired results.
A wishes to FNA to B, then to voicemail if no answer. This I can do with no issue.
However! User A also wishes that B can FNA to A, then to voicemail. I'm pretty sure this is circular and not going to get the result they want, and seems to be what I saw in practice. Is there a way to do this?
Thanks in advance!
After finally getting it through to A that he can't FNA multiple times, I now have a different request that I *think* should be possible, but I'm not getting the desired results.
A wishes to FNA to B, then to voicemail if no answer. This I can do with no issue.
However! User A also wishes that B can FNA to A, then to voicemail. I'm pretty sure this is circular and not going to get the result they want, and seems to be what I saw in practice. Is there a way to do this?
Thanks in advance!