Hi All
I walked into the middle of a nightmare ;-)
Our HR department is using Filemaker Recruiter. They had it installed on a network share...first mistake because they are sharing it. I believe it became corrupted, however they can still access it one user at a time and other users can no longer access it remotely, although they put in their correct username and password.
They receive an error stating "The account and password you entered cannot be used to access this file. Please try again."
I have tried all kinds of combinations etc with passwords and still no luck. Of course there is no backup and there are 5k+ records. I have since moved the DB to a local PC and still have the same issues
Any thoughts on this? I checked and file sharing is setup and the remote users can see the DB in the listing.
Thanks for any help...I am new to FM and offered to help ;-)
I walked into the middle of a nightmare ;-)
Our HR department is using Filemaker Recruiter. They had it installed on a network share...first mistake because they are sharing it. I believe it became corrupted, however they can still access it one user at a time and other users can no longer access it remotely, although they put in their correct username and password.
They receive an error stating "The account and password you entered cannot be used to access this file. Please try again."
I have tried all kinds of combinations etc with passwords and still no luck. Of course there is no backup and there are 5k+ records. I have since moved the DB to a local PC and still have the same issues
Any thoughts on this? I checked and file sharing is setup and the remote users can see the DB in the listing.
Thanks for any help...I am new to FM and offered to help ;-)