If pmonett's idea doesn't solve it for you, then I'd suggest taking the drive out of the PC. Depending upon the make of the drive, quite often the top cover can be eased off - a small screwdriver under the side lugs may release this, or maybe it's held on with a couple of small screws. You might now be able to see what is causing the lack of normal ejection. Often it's the metallic protective sliding cover on the disk itself which may have become bent and is fouling on some part of the mechanism. Or maybe the disk label has come partly unstuck and has curled up into the drive's protective flap.
Also, you can take the floppy drive out, take off the front cover real easy and even take off the metal top to get at the floppy.
If you do all that try and see what caused it to stick in the first place. If it was other than a piece of the label then it may require repair or replacement.
Of course, these days a lot of people simply do without and use a usb thumb drive, even as a boot device, but i still like using the floppy.
Thanks. All good suggestions. Since it was a module I could pop it out easily. I know it was the metal on the floppy since the person who inserted it said it was bent. My first instict was to take it apart but was worried about the warranty. Called Dell and they are sending me a replacement. No questions asked.
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