Tek-Tips is the largest IT community on the Internet today!

Members share and learn making Tek-Tips Forums the best source of peer-reviewed technical information on the Internet!

  • Congratulations strongm on being selected by the Tek-Tips community for having the most helpful posts in the forums last week. Way to Go!

Flash problem with VB-43050

Status
Not open for further replies.

pmcook

IS-IT--Management
Apr 7, 2011
1,255
US
I got a call asking if I could help with a VB-43050 issue. I have never worked on this system. All I have is a picture. Apparently they want to use the flash button to transfer calls. They have no dedicated transfer button. Whenever they press flash it drops the call. Is this not the proper procedure? Could it be a hardware issue? Looking for an installer manual, too.
 
I am thinking the client is not doing something right. Is the flash button used for call transfer at all? Apparently they say it has never worked which leads me to believe it is a user issue.
 
the flash timer should be about 90-110 ms, if it is too long it will drop the call. if the phone flash timer can't be adjusted the system can, you could also try a hook flasd by hitting and releasing the hook switch quickly
 
Status
Not open for further replies.

Part and Inventory Search

Sponsor

Back
Top