Flash 2.0.1.0 Reinitialize Question

[hschroe]

I have a Flash 2 Voicemail connected to a Norstar CICS. The Norstar is changing from 2 digit to 3 digit DN's. Everything I read tells me Flash needs to be initialized to match the mailbox number digit length to the Norstar DN length. To initialize I think I first need to reinstall Flash, and all configuration will be lost in this process. That's not a big problem. It was originally purchased with Flash Voice Mail Light (ENG/SPAN/FLASH VML 2.0.10), and then upgraded to Flash 2 w/auto attendant with a key code. Will I need to up upgrade again after reinstalling Flash, and if so, just need to confirm, can I use the same key code again? I just can't loose the current full CCR functionality. Really appreciate any help before I push this boulder off the cliff.

 

[curlycord]

Yes enter same key code once initialized as the unit does not change its serial number.

Dont forget once you have reinstalled you need to do F903 wake it up and say yes to the feature codes then setup the configuration.





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[hschroe]

Awesome! Thanks very much

Update 1/23/2016
Humpty Dumpty is all back together, new tree, mbx's, xfer's out of the system, etc. Went well. Thanks again for your help!