FITA in CLS

[ccastillo]

We are running an opt 61c release 25 and I need to change the CLS on all of our call center phones to reflect FITA so the agents phones buzz more than one time and I was wondering:

1) To prevent me from looking at each and every phone (aprox 200) is there a search I can perform within the PBX that tells me which phones do and do not have the FITA CLS

2) Is there anything I can use to perform a "bulk" change for the ones that do not have the CLS I want? I might be able to schedule it using MAT but not sure.

Thanks In Advance,

 

[phnechic]

1)You should be able to go into LD81 and do a LST on feature FITA.

2)I do not work with MAT, so I do not know if it has the ability to do a global change. I know that OTM does have that ability.

 

[wdhb]

In MAT you can use the Edit - Global Update feature to change more than one extn at a time