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First Hotel!!
- Thread starter woody1976
- Start date
Most common issue is with the Analog sets.
The descriptor does not have Message Waiting Lamps by default.
As Lundah Says, be prepared to "Prove" PMS problems.
*******************************************************
If we don't take care of the customer, Maybe they'll stop bugging us.
The descriptor does not have Message Waiting Lamps by default.
As Lundah Says, be prepared to "Prove" PMS problems.
*******************************************************
If we don't take care of the customer, Maybe they'll stop bugging us.
TheMitelGuy
IS-IT--Management
Learn your PMS well. Some legacy PMS systems are still serial connected with no hope of seeing IP.
No PMS = unhappy hotelier.
No PMS = unhappy hotelier.
- Thread starter
- #5
Thanks for the info!
We are using analog sets for the rooms with predefined keys to say go to room service, reception, and other features and functions. I have done a small hotel on an avaya ip office, and one of the pains we had was programming the keys to do these functions. As we had to go to each individual set to do this, on the mitel is there a way of range programming these feature keys on an analog set?
Thanks again guys.
We are using analog sets for the rooms with predefined keys to say go to room service, reception, and other features and functions. I have done a small hotel on an avaya ip office, and one of the pains we had was programming the keys to do these functions. As we had to go to each individual set to do this, on the mitel is there a way of range programming these feature keys on an analog set?
Thanks again guys.
TheMitelGuy
IS-IT--Management
Where are the analog sets (Mitel = ONS) coming from? Usually you can have them pre-programmed by the manufacture.
- Thread starter
- #7
TheMitelGuy
IS-IT--Management
Yes. Usually Telematrix, Teledex, SciTech do this for you if you request (for 25+ sets usually).
pandabear1
Technical User
if some of the keys for other "functions" are pizza, taxi etc., I program speed call positions under these keys then if they change numbers for some reason you only have to change in form 31 the number and not have to go around to every phone.
12345kevin
Vendor
Absolutley no problems with Tiger, done loads with them. Just make sure you have the PMS and SMDR enabled on the 3300 and all will be fine.
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