Firewall denying downloading from Internet

[libroos]

Hi all,

I am using Cisco 1600 series Router, running on ISDN.

I have a problem here. Whenever I try to download a file form the internet, there will be a dialog box popup that looks like the one below.
-----------------------------------
| Firewall: 220.xxx.xxx.xxx |
| username: |
| Password: |
| Domain: |
| |
| o Save this in your password |
| list |
| |
| |
| |
| OK CANCEL |
-----------------------------------

After keying in the username, password and the domain, I am still unable to proceed download from the FTP site.

Can someone kindly advise?

Thank you.

Regards,
libroos

 

[andrewalx]

Does addresses of router and firewall in dialogbox coinside?

 

[libroos]

Hi Andrew,

Thank you for your keen response.

It points to the router address.

That is why I am figuring out ways to log in to the firewall. Do you have any advice?

Regards,
libroos