I have recently purchased virus scan 6.00. It also included firewall 3.0. I am running XP home on a HP Pavillion 6617, 566mhz, 256mb ram and 10gb drive. I was able to update virus scan to version 6.01 with the update patch from mcafee. However with the patch to update firewall to version 3.01 (mfw301au) from the same site, I can,t get the update to work. It keeps comimg up with "error number 15". I have downloaded several copies of the mfw301au patch (including before and after the 16/10/01 reposting - which was supposed to fix among other things error 15 messages - but still no luck). When I check the patch error log it tells me "ENTRY: CSPCFW.sys error ept0015: Old File does not exist"
According to Mcafee Techs cspcfw is not part of firewall. Several escalation reports later I am still wondering and waiting for help.
Interestingly before I did a clean install of XP I was using ME and I was able to update to 3.01 firewall under ME.
I only purchased Virus Scan 6 (firewall included) because of XP compatibility. I am running XP as FAT32 not nfts. Can any body help me here?
According to Mcafee Techs cspcfw is not part of firewall. Several escalation reports later I am still wondering and waiting for help.
Interestingly before I did a clean install of XP I was using ME and I was able to update to 3.01 firewall under ME.
I only purchased Virus Scan 6 (firewall included) because of XP compatibility. I am running XP as FAT32 not nfts. Can any body help me here?