Finnish Personal ID

[Poller]

Hi all,

I'm working on a project which involves people from Finland calling our PBX/IVR and entering their Personal ID number (which is issued by the Finnish government after birth). The problem is that this Personal ID contains the following:

* First there's 6 numbers (date of birth) in the format DDMMYY. Nothing strange here.
* Then there's a character for century, either -, + or A. I'm guessing this can be ignored in our case.
* Then there's 3 numbers to make the ID unique. Also, nothing strange here.
* And then there's a control character which is either a number (0-9) or a letter (a-y).

So my question is this, what's good practice for entering personal ID's in Finland? If I have a announcement that says "Enter your 9 digit Personal ID without the control character", do they understand what to enter?

Strange question perhaps, but I need an answer and I don't know where to turn. Any help is much appreciated.

Thanks!

 

[mattKnight]

I'd research the algorithm for calculating the control character. You can then calculate the check character and read it back to the callert as the check it supposed to be!

Take Care

Matt
If at first you don't succeed, skydiving is not for you.

 

[biglebowski]

If it's an ivr you can set a rule to truncate the data (add/remove characters to/from the data string).

When I was born I was so suprised I didn't talk for 18 months