Finding a used DN

[terrysdavid]

Hi,
I'm trying to locate a particular DN in a CS1000 Rl 7.5 co-res. I'm not seeing it in the unused DNs, which means it's somewhere in the system. When I do a prt of the DNB it's not there. Any idea where the DN could being used by the system?

Thanks
Terry

 

[KCFLHRC]

It has to show up in the dnb

 

[hawks]

Try searching for part of it so if your looking for say 3000 try 300, then 30, and if all else fells 3.

 

[terrysdavid]

I'm actually wondering if I have some corruption. It's no where in the database. The DN is 4000.

 

[StanleySteamer]

Did you try hawks suggestion, printing a dnb of 400, then 40, then 4?

 

[terrysdavid]

These are the prints for DNB 4, 40, 400, 4000.

CUST 0
DN 4
DATE
PAGE
DES

DN 45
TYPE CDP
STCD DSC

DN 46
TYPE CDP
STCD DSC

DN 47
TYPE CDP
STCD DSC

DN 48
TYPE CDP
STCD DSC

DN 49
TYPE CDP
STCD DSC


NACT

REQ: prt
TYPE: dnb
CUST 0
DN 40
DATE
PAGE
DES
NO ACT SINCE NO DATE


NACT
REQ: prt
TYPE: dnb
CUST 0
DN 400
DATE
PAGE
DES
NO ACT SINCE NO DATE


NACT
REQ: prt
TYPE: dnb
CUST 0
DN 4000
DATE
PAGE
DES
NO ACT SINCE NO DATE

I still can't find the DN 4000

 

[KCFLHRC]

What happens when you try and build a phone with the DN 4000?

 

[mlozoveanu]

If you make a call to 4000, what is the result?

It's possible to share the LUDN for all numbers?

 

[terrysdavid]

When you try to build a phone and assign 4000 to it I get the following.

SCH0369
Function conflicts with existing call arrangement.

Severity: Info

 

[terrysdavid]

Here's the ludn

TYPE: ludn


CUST 0
DN

CUSTOMER 00 - UNUSED DNS:
10 110 1110 1112 1113 1114 1115 1116 1117 1118
1119 112 113 114 115 116 117 118 119 12
13 14 15 16 17 18 19 4001 4002 4003
4004 4005 4006 4007 4008 4009 401 402 403 404
405 406 407 408 409 41 42 43 44 51
52 53 56 7001 7002 7003 7004 7005 7006 7007
7008 7009 701 702 703 704 705 706 707 708
7090 7091 7092 7093 7094 7095 7096 7098 7099 71
72 73 74 75 77 78 79 *00 *01 *02
*03 *04 *05 *06 *07 *08 *09 *1 *20 *210
*211 *212 *213 *214 *215 *216 *217 *218 *219 *22
*23 *24 *25 *26 *27 *28 *29 *30 *31 *32
*33 *34 *35 *36 *370 *371 *372 *373 *374 *375
*376 *377 *378 *379 *38 *390 *391 *392 *393 *394
*395 *396 *397 *398 *399 *40 *41 *42 *43 *44
*45 *47 *48 *49 *520 *521 *522 *523 *524 *525
*526 *527 *528 *529 *53 *540 *541 *542 *543 *544
*545 *546 *547 *548 *549 *55 *56 *57 *58 *59
*70 *71 *72 *73 *74 *75 *760 *761 *762 *763
*764 *765 *766 *767 *768 *769 *77 *78 *79 *80
*810 *811 *812 *813 *814 *815 *816 *817 *818 *819
*820 *821 *822 *823 *824 *825 *826 *827 *828 *829
*830 *831 *832 *833 *834 *835 *836 *837 *838 *839
*84 *85 *86 *87 *88 *89 *9 **0 **1 **2
**3 **4 **5 **6 **7 **8 **9 #0 #20 #210
#211 #212 #213 #214 #215 #216 #217 #218 #219 #22
#23 #24 #25 #26 #27 #28 #29 #30 #31 #32
#33 #34 #35 #36 #370 #371 #372 #373 #374 #375
#376 #377 #378 #379 #38 #39 #5 #6 #70 #71
#72 #73 #74 #75 #760 #761 #762 #763 #764 #765
#766 #767 #768 #769 #77 #78 #79 #8 #9

 

[terrysdavid]

Also take a look at this. The licenses is saying that I have an IP phone programmed, but there is none.

MEM AVAIL: (U/P): 36184900 USED U P: 8287026 407943 TOT: 44879869
DISK SPACE NEEDED: 71 KBYTES
TRADITIONAL TELEPHONES AVAIL: 48 USED: 0 TOT: 48
IP USERS AVAIL: 129 USED: 1 TOT: 130
BASIC IP USERS AVAIL: 0 USED: 0 TOT: 0
TEMPORARY IP USERS AVAIL: 0 USED: 0 TOT: 0
ACD AGENTS AVAIL: 10 USED: 0 TOT: 10
MOBILE EXTENSIONS AVAIL: 0 USED: 0 TOT: 0
TELEPHONY SERVICES AVAIL: 0 USED: 0 TOT: 0
CONVERGED MOBILE USERS AVAIL: 0 USED: 0 TOT: 0
AVAYA SIP LINES AVAIL: 0 USED: 0 TOT: 0
THIRD PARTY SIP LINES AVAIL: 0 USED: 0 TOT: 0
PCA AVAIL: 0 USED: 0 TOT: 0
AST AVAIL: 1 USED: 0 TOT: 1
SIP CONVERGED DESKTOPS AVAIL: 0 USED: 0 TOT: 0
SIP CTI TR87 AVAIL: 0 USED: 0 TOT: 0
TNS AVAIL: 65390 USED: 145 TOT: 65535

 

[mlozoveanu]

Please copy/paste the sequence with error from the beginning? The SCH0369 appears when on Key you have SCR and want to make MCR the same DN.

 

[terrysdavid]

This is the print. I get same error whether it's SCR or MCR

REQ: new
TYPE: 1120
TN 100 0 0 0
DES test
CUST 0
NUID
NHTN
KEM
ZONE 20
MRT
ERL
ECL
FDN
TGAR
LDN
NCOS
RNPG
SSU
SGRP
SFLT
CAC_MFC
CLS
HUNT
SCI
PLEV
DANI
AST
IAPG
MLWU_LANG
MLNG
DNDR
KEY 0 mcr 4000
SCH0369
KEY 0 scr 4000
SCH0369
KEY

 

[mlozoveanu]

Hmmm...strange...you tried to print all the FEAT from LD 86/87 and 90 ?

 

[RickyPone]

I've seen that ip license count before. I never could figure out why we hade used one more license than actual phones. I'm sure there is an explanation but I had atac look at it and etas too. You are probably going to have to escalate the dn trouble.

 

[KCFLHRC]

An IP phone will still show up on the dnb

 

[terrysdavid]

Ok guys here is what I just did. I programmed a soft phone on my pc with key 0 as 4001. I tried to dial 4000 as mlozoveanu suggested. It did ring, but on key 1 on the very same phone that I programmed. I did a trace to see what was happening.

.trac 0 4001 dev

ACTIVE VTN 100 0 00 00

ORIG VTN 100 0 00 00 KEY 0 SCR MARP CUST 0 DN 4001 TYPE 2050PC
SIGNALLING ENCRYPTION: INSEC
FAR-END H.323 SIGNALLING IP: 10.3.20.220
FAR-END MEDIA ENDPOINT IP: 172.25.4.9 PORT: 5200
FAR-END VendorID: Not available
TERM DN 4000
TDTN 140 SLOT 0 1 PTY SLOT 0 1
VTN 100 0 00 00 RGTN 0 TD SLOT 0 0 SET SLOT 0 0
DIAL DN 4000
MAIN_PM RING AUX_PM
TALKSLOT ORIG 18 TERM 23 JUNCTOR ORIG0 TERM0
EES_DATA:
NONE
QUEU CAD
CALL ID 0 34988

COS_ORIG CTD COS_TER UNR
TGAR_ORIG 1 TGAR_TER 0
NCOS_ORIG 0 NCOS_TER NONE
EXP_ROUTE NO

Now the next thing I did was to program key 1 as 4000. The system allowed me to do that.
The next thing I did was to nul that key. Look at the message below.

REQ CHG
TYPE: 2050pc
TN 100 0 0 0
ECHG yes
ITEM key 1 nul
KEY
ITEM

SCH5524 DN 4000 NEW MARP 000 0 01 00
TIM000 TNB CHG TYPE:500 TN:0 0 1 012:23 18/1/2013 CPU 0

That TN actually points to an analog trunk.

TN 0 0 1 0
DATE
PAGE
DES

DES TEST
TN 000 0 01 00 VIRTUAL
TYPE COT
CDEN 8D
CUST 0
XTRK XUT
TIMP 600
BIMP 3COM
TRK ANLG
NCOS 0
RTMB 0 1
ATDN 0
SIGL GRD
SUPN YES
STYP PSP
AST NO
IAPG 0
CLS UNR DTN CND ECD WTA LPR APN THFD SPCD
P10 NTC
TKID
AACR NO
DATE 7 JAN 2013

 

[terrysdavid]

Ok guys. I outed the trunk, but every time you tried to dial 4000 I got a bug552 and a bug652. Since this system is not live as yet, I rebooted it from the base manager. Low and behold when I did a prt ludn I now have my 4000 back.

REQ: prt
TYPE: ludn


CUST 0
DN 4

CUSTOMER 00 - UNUSED DNS:
40 41 42 43 44


Thanks guys for all your suggestions.

 

[hawks]

Prt your LDN's in LD 21

 

[terrysdavid]

REQ: prt
TYPE: ldn
TYPE LDN_DATA
CUST 0

TYPE LDN_DATA
CUST 00
OPT
DLDN NO
LDN0
LDN1
LDN2
LDN3
LDN4
LDN5
ICI 00
ICI 01
ICI 02
ICI 03
ICI 04
ICI 05
ICI 06
ICI 07
ICI 08
ICI 09