Find a DN 1

[ELBeast]

Hi, I am trying to add 39 as one of my destination codes to one of my international BCM 400s running v3.7. Everytime I try and add it I get an "invalid option" error. I know from past experince that this is usually because there is a DN in the system that is using "39". However I can't seem to find it. Is there a way to query the system for a specific DN or range of DNs. Or if it is not a DN conflict issue, what else could be causing this error? Please let me know, thanks in advance!

 

[cook1082]

There are a number of things that could cause this . Your looking for something starting with a 3. Check Hunt Groups -Park codes- applacation DN,s.etc

 

[ELBeast]

The range currently in use is 3300-3399 then it picks up again at 4100. I have been able to add "30" to the destination codes and it works fine. I'll try looking at the park codes though.

 

[biv343]

Got any target lines that have received digits that start with those numbers? That'll do it too.

 

[acewarlock]

Also check your access/destination codes to see if you have used that combo. ie: wild Cards

 

[ELBeast]

Check all the park code, target lines recieved digits,
ALL system DNs no go. I can't find anything that is explicitly
using the number "39". Any other ideas?

 

[steeef]

Read the thread with topic "BCM400 system printout"
Now do a full system printout and search fo "39". Maybe you can find the cause there.

 

[ELBeast]

OK, I ran the telinv.exe utility and the only "39" it comes up with is the middle digits of DN range 3390-3399.
Would that actually cause an issue? Or could it be something else I am missing? Thanks for all your guidance so far!

 

[acewarlock]

Did you check this like I said?

Also check your access/destination codes to see if you have used that combo. ie: wild Cards


I had 1 dest code that had WILD CARD 2 as available, it stopped me from dialing any areacode starting with 2.