I am uncertain how to accomplish pre populating fields in a service ticket from an external document. The current business process in this place I am interning at seems redundant to me and leaves the possibility for constant typographical errors and such. My full post was originally in VBA for MS applications as I originally felt a button could be made in Great Plains VBA editor to pull this data from an excel file and fill in these fields, I have also been looking into infopath but do not want to apply directly to the database tables.
I would hate to link to a thread I started last night but it will be much easier to understand if I do:
thread707-1652085
I would hate to link to a thread I started last night but it will be much easier to understand if I do:
thread707-1652085