Files not showing up in Windows Explorer

[HealthScope]

I have 3 remote offices that connect to a shared drive on a server in my office via WAN connections. 1 office, and only 4 of the 20+ computers in that office, cannot display this remote drive in windows explorer. The drive is mapped to everyone via their login script. On the left, the drive mapping shows up correctly, but when you click on it, all you receive on the right is a blank screen after a couple of minutes of the flashlight rolling back and forth. They have access, and can open files from this drive using Word or Excel, etc. but they cannot browse this directory. However, you can browse the drive if you change to the url \\servername\share in your browser address line. The 4 machines that are experiencing this are Dell Optiplex GX620's, Pentium D, WinXP SP2, 3.3Ghz Processor 1 Gig RAM. Can anyone help? This is HIGHLY frustrating!!!!!!!

 

[linney]

See if these semi-related threads offer any clues?

XP slow displaying network drives
thread779-977069

Mapped drive - slow response at first
thread779-1263393

No Mapped drives when using profiles
thread779-1029764

Not getting Mapped drives from logon script
thread779-1101461

Mapped Drive takes forever to open in XP!
thread779-935638

Networking problem
thread779-957524

 

[bcastner]

1. Click Start, point to All Programs, point to Administrative Tools, and then click Computer Management.
2. In the details pane, double-click Services and Applications.
3. Double-click Services.
4. Right-click WebClient, and then click Properties.
5. Click the General tab.
6. In the Startup type list, click Disabled.
7. Click Apply, and then click OK.


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