File in use errors

[danmoss]

We keep getting an error appear when people open a database (usually a mail file) that says "Server Error: The database file is in use by another program". This happens even if the Administrator tries to open it.

We've checked the server and the file doesn't appear to be in use at that end, so I assume this is happening if the user doesn't close down Notes properly or somesuch, but I really ain't certain.
So my questions are:-
1. What does actually cause this error.
2. Can we prevent it.
3. How do we release the file once this happens.

Cheers,
Dan Moss
He who wishes he hadn't listened when someone said "It's like CC:Mail only a bit more complex".

 

[Guest_imported]

because someone has opened it in using windows explorer or operation navigator. To fix the problem, drop the user; you can see it using domino admin. After that run fixup on the database and it should be fine

 

[danmoss]

Or maybe the backup was still running on the server!
*Dan goes away looking sheepish*

Cheers for the help anyway.
Dan Moss
"Feeling a bit stupid"

 

[woonjas]

Sounds lik you're backing up your db's on a filesystemlevel while the server's running which might get you into trouble like this and worse.

this method of backing up databases isn't exactly reliable in my experience. either get a plugin for your backup software that will allow you to backup your domino databases or shutdown the domino server during the backup, but that last option is probably not the most desirable solution.
Woonjas
IRC: #notes on EFNet

 

[visualuser]

danmoss,

Check out this site for that message. Tons of people have this problem.

http://www-10.lotus.com/ldd/46dom.n...chWV=FALSE&SearchFuzzy=FALSE&Start=1&Count=25

We have backup exec and we are on notes 5.07. I was told to upgrade the backup program that it was causing the problem.

These people told me pretty much the same thing:

http://support.veritas.com/index.htm