File association on iBook running 9.0

[downwitchyobadself]

Hi all, please bear with me as I'm a PC guy trying to solve a computer-illiterate iBook user's problem. She can't open TIFF files through the double-click; there's no icon associated with them. When I open File Exchange, I get an error message: "Can't open the File Exchange preferences file." And though the TIFF association is set (to QT Picture Viewer), no icon change. The file-translation tab of the menu is disabled, too.

From inside QT Picture Viewer, she can open a file, but she says she only gets a first page, and can't see the rest. Any ideas? Thanks in advance.

 

[Ecaboodle]

You could try rebuilding the desktop.

Hold down Alt + Command when you reboot the machine. After it has loaded the last extension it will ask if you would like to rebuild the Desktop. Select OK.

 

[jimbopalmer]

Files on the mac are 'associated' with the last program that modified them. Graphics Converter is shareware, and should handle TIFFs

http://www.lemkesoft.com

I love everyone til they prove otherwise, sadly some prove otherwise SO quickly

 

[newenglandgreen]

The file '..:System Folderreferences:File Exchange Preferences' is almost certainly corrupt.

To prove: move the file onto the desktop, restart and try opening File Exchange again.

To solve: replace from backup or copy from another Mac with the same rev of MacOS.